Datenschutzbestimmungen
Your privacy is important to Muraka Diving. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details of your bookings, including dates, services, and payment information.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
- Health Information: Information about your health conditions relevant to diving activities, collected with your consent.
- Communication Data: Records of your communications with us, including emails and contact form submissions.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you provide information through our website, booking forms, or communications with us.
- Automatically: Through cookies and other tracking technologies when you use our website.
3. Use of Information
We use your personal information for the following purposes:
- Providing Services: To process bookings, provide diving courses and excursions, and manage your account.
- Communication: To respond to your inquiries, provide customer support, and send important updates.
- Marketing: To send promotional materials and information about our services, with your consent.
- Improving Our Services: To analyze website usage data and improve the functionality and content of our website.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Data Sharing
We may share your personal information with the following parties:
- Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and IT support.
- Legal Authorities: When required by law or to protect our rights.
We will not sell or rent your personal information to third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data transmitted online.
- Secure Storage: Storing personal information on secure servers.
- Access Controls: Limiting access to personal information to authorized personnel.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
To exercise these rights, please contact us through the information provided on our Contact page.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us through the information provided on our Contact page.